2+ Programming experience, from either an engineering role, a computer science degree, or personal projects
Python proficiency
Experience using any of the following: Keras, Tensorborad, Tensorflow, Pytorch, Pytorch Lightning, Jupyter notebooks, colabs, matplotlib and other ML frameworks and tools
A passion for connecting with real users and enabling them to be power users of the product
Good organization of assigned requests to oversee timely follow-up for every message
Work autonomously in a self-directed environment
Proactively find ways to improve processes and collaborate internally
Answer messages with a kind, thoughtful tone that makes users feel appreciated and connected to our team
Interest in machine learning
Previous experience in machine learning
Customer service experience in a technical SaaS environment
Experience in frontend frameworks
Experience with Docker, AWS, GCP, Azure
Experience with Kubernetes or other cloud infrastructures
Wondering if you’re a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match
Why Us?
We work hard, have fun, and move fast! We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values
Be Curious at Your Core
Act Like an Owner
Empower Employees
Deliver Best-in-Class Client Experiences
Achieve More Together
We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us!