WorkaemКарьерная платформа
  • Вакансии
  • Компании
  • Зарплаты
  • Офферы
  • Сервисы
  • Блог
  • Работодателям
Workaem

Карьерная платформа для IT-специалистов: вакансии напрямую с карьерных страниц 300+ компаний, из телеграм-каналов, с международных площадок и от работодателей напрямую. Разбор условий, детектор мёртвых вакансий, AI-инструменты для резюме. Базовые функции бесплатны.

Подпишись, присылаем лучшие вакансии недели
Или читай канал в телеграме
Соискателям
Все вакансииЗа границейУдалёнка в долларахКомпании с РУ основателямиЗарплатыОфферыВозможностиСоветыСоздать резюмеТренировка интервью
По технологиям
Вакансии PythonВакансии JavaScriptВакансии ReactВакансии JavaВакансии GoВакансии Docker
По профессиям
РазработкаДизайнQA / ТестированиеАналитикаProduct / Project ManagerМаркетинг
Работодателям
Разместить вакансиюТарифыБаза кандидатовСвязаться с нами
Кабинет
РегистрацияВойтиЛичный кабинетМои откликиСохранённыеУведомления
Компания
О проектеПредложенияКонтактыБлогКонфиденциальностьУсловия использования
© 2026 Workaem. Все права защищены.КонфиденциальностьУсловияОферта
Made by IT, for IT 💛
Cloud Support Engineer
ВердиктОписаниеИнструментыКомпанияПохожие
  1. Главная
  2. /
  3. Вакансии
  4. /
  5. Cloud Support Engineer

Canonical·Anywhere·29 июля

Cloud Support Engineer

🌍 УдалённоMiddleПолная занятость🌐 Глобал
Зарплата не указана
52
Есть о чём спросить
Навык востребован (linux). Но вилки нет, про деньги придётся договариваться с нуля.
Нажмите на сигнал, чтобы увидеть, на чём он основан

Наша компания

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Чем предстоит заниматься

Empathetic Engagement: Partner directly with customers across remote sessions, ticketing,, and live conversations to deeply understand and resolve their technical roadblocks
Collaborative Problem Solving: Work hand-in-hand with internal engineering teams and regional peer groups to bridge the gap between complex code fixes and real-world customer satisfaction
True Ownership: Manage your support cases with a strong sense of personal integrity, ensuring commitments are honored and customer expectations are communicated transparently and predictably
Ubuntu Lifecycle Guidance: Develop a rich understanding of the Ubuntu development process, empowering you to give customers clear, human context regarding timelines for engineering fixes
Knowledge Advocacy: Author and maintain accessible knowledge base articles, ensuring lessons learned are shared openly to elevate the entire open-source community
Operational Reliability: Participate in a regular weekend working rotation to maintain seamless, high-touch continuity of care for our global partners

Наши требования

Communication Excellence: Exceptional written and spoken English, with a natural ability to convey technical complexity clearly, warmly, and compellingly
The Soft-Skill Edge: A genuine passion for helping people, paired with the emotional intelligence to navigate high-stakes technical situations with composure and empathy
Academic Dedication: Exceptional academic track record from both high school and university
Educational Background: An undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path
Driven Mindset: A proven track record of going above-and-beyond expectations to deliver meaningful, outstanding results for teams or customers
Linux & Cloud Familiarity: Practical, hands-on experience supporting Linux systems, with an exposure to three or more of the following
Virtualization & Cloud: Using KVM or OpenStack
Containers: primarily Docker, LXD/LXC, or Kubernetes
Storage Ecosystems: Block, object, and network storage technologies
System Networking: Navigating bonding, firewalls, bridging, switching, or MTU tuning
Analytical Curiosity: A strong troubleshooting mindset—the ability to look into stack traces or logs, identify OS/application-level bugs, and strategically guide the customer through next steps
Development Fundamentals: Basic programming logic in any language to help parse code and collaborate effectively with Canonical Engineering teams

Мы предлагаем

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events

Технологии и навыки

cloud
engineer
devops
docker
linux
C
Canonical
Anywhere

ГрейдMiddle
ЗанятостьПолная занятость
ФорматУдалённо
ИсточникСкрыто
Опубликовано29 июля
Все вакансии компании

AI-помощник

под эту вакансию
Войди, чтобы AI оценил твоё соответствие вакансии и написал сопроводительное письмо

Похожие вакансии

Machine Learning Engineer III, Routing CostMapboxAlliances Field EngineerCanonicalCloud Field EngineerProДоступна только зарегистрированнымDedicated Linux Desktop & Devices Support EngineerProДоступна только зарегистрированным
Мы против мошенников на площадке: если тебя просят заплатить, продиктовать код или установить непонятное приложение, прекращай общение и сразу пиши нам (чат с основателем или форма обратной связи).