Clinical Assistant

1 225 – 1 925 €

≈ 123,3 тыс.–193,7 тыс. ₽

🌍 УдалённоБез опытаПолная занятость🌐 Глобал

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Наша компания

At Sword, we’re building AI to heal billions and unlock humanity’s full potential. In doing so, we’re pioneering AI Care, a fundamentally new approach to healthcare built for medical reasoning, safety, and real-time treatment, not generic technology applied after the fact. As both a clinical-centric frontier AI lab and an applied AI platform, Sword is reimagining how care is delivered at scale, removing traditional barriers like appointments, waiting rooms, and stigma so more people can access the care they need - and ultimately get back to lives lived in full. Since 2020, Sword has expanded a

О роли

Role We are hiring a Clinical Assistant (CA), based in Portugal, motivated by delivering the best onboarding experience to our patients. In this role, you will be responsible for managing patient referrals and requests and provide admin support with billing.

Чем предстоит заниматься

Oversee the end-to-end processing of patient referrals and inbound requests, ensuring timely triage, routing, and follow-up, across all of our international clients

Respond to patient requests in a timely and professional manner

Serve as the primary operational bridge between administrative services and clinical teams to ensure seamless cross-departmental communication and workflow efficiency

Provide administrative assistance with billing workflows, including invoice processing, insurance paperwork, and routine billing inquiries

Improve and automate workflows by leveraging AI

Наши требования

2+ years of professional experience in administrative roles

Highly detail-oriented, organized and adept at managing multiple tasks simultaneously

Excellent communication skills in both Portuguese and English, with a collaborative and proactive approach

Excellent interpersonal skills that come across even through a digital care workspace, translating in the ability to engage our patients

Hard-working and able to handle the pressure of a fast-paced environment

A strong commitment to data security and privacy

Proficiency with standard office software (G-Suite / Microsoft Office)

Мы предлагаем

This range includes base, variable and equity

These compensation bands are just the starting point. Once someone joins and proves they’re outlier talent, we adjust quickly to ensure their compensation aligns with their impact

Our job titles may span more than one career level. Actual pay is determined by skills, qualifications, experience, location, market demand, and other factors. Compensation details listed in this posting reflect the base salary and any potential variable, bonus or sales incentives, and the Company’s estimation of the value of private company stock options, if applicable. The pay range is subject to change, future value of company stock options is not guaranteed, and compensation may be modified in the future

Health, dental and vision insurance

Meal allowance

Equity shares

Remote work allowance

Flexible working hours

Work from home

Discretionary vacation

Snacks and beverages

Note: Please note that this position does not offer relocation assistance. Candidates must possess a valid EU visa and be based in Portugal

Технологии и навыки

aws

SWORD Health

Portugal

ГрейдБез опыта

ЗанятостьПолная занятость

РегионПортугалия

ФорматУдалённо

ИсточникСкрыто

Опубликовано22 авг.

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