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Solutions Architect - MS D365
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Эта вакансия в архивеПосмотреть похожие вакансии ↓

TTEC Digital·USA·5 дн назад

Solutions Architect - MS D365

от 15 000 $
≈ от 1,3 млн ₽
🌍 УдалённоMiddleПолная занятость🌐 Глобал
За такой навык на рынке платят больше.
Нажмите на сигнал, чтобы увидеть, на чём он основан

Наша компания

Avtex is now TTEC Digital. The acquisition aligns to TTEC’s continued focus on fueling experience transformations. Our deep expertise in the most innovative and disruptive brands in the digital industry enables our clients to provide amazing customer experiences. TTEC Digital, and our 1,700+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). TTEC Engage is a 60,000+ employee service company, with customers in more than 80 countries. Together, we utilize a holistic approach, applying solutions from two centers of excellence, Engage and Digital. TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity. Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications. #LI-REMOTEUS

Чем предстоит заниматься

Client Engagement
Assists in winning and/or extending business by working cross-functionally with sales and delivery to develop client proposals and presentations around process and solution options, clearly explaining technical concepts for shared understanding to facilitate decision-making
Demonstrates a proven ability to establish himself/herself as a trusted advisor in an atmosphere of partnership with clients at the primary stakeholder level
Demonstrates a consistent aptitude for proactively guiding and consulting technical and non-technical project-level client stakeholders on technical concepts or design implications
Project Delivery
Leads medium-scale technical requirements elicitation, design, and scoping discussions, internally and/or with existing and potential clients
Decomposes medium-scale requirements/user stories into tasks, and accurately estimates the effort for themselves or others to complete those tasks
Professionally delegates technical tasks to other team members for multi-workstream projects of medium scale and moderate complexity
Demonstrates a consistent capability for successful project leadership, including both on- and off-shore resources
Identifies problems independently and demonstrates proactive ownership of their solution, vets and evaluates others’ proposed solutions, and delegates ownership to others where appropriate
Demonstrates a proven, repeatable track record of successful medium-scale project delivery
Demonstrates an ability to monitor other consultants’ completion of tasks, to help other consultants eliminate or work around impediments, and to identify additional work for others

Наши требования

Ability to architect and set standards for low- to medium-complexity solutions using a variety of technologies, platforms, and integrations
3+ years of experience with Agile delivery, and is able to recommend whether an Agile, traditional/waterfall, or hybrid approach is most suitable for a project
5+ years’ experience leading consulting projects, including
Implementing, configuring and customizing Microsoft D365 including but not limited to configuring forms, views, dashboards, workflows, business rules, solutions, etc
Implementing, configuring and customizing Power Platform including but not limited to Power Automate, Power BI, PowerApps
Configuring and customizing Copilot Studio
Implementing two or more of the following: Microsoft Dynamics D365 Sales, Contact Center, Customer Service, Customer Insights
Migrating data and and/or implementing integrations to and from D365
Is able to identify whether a routine of high complexity should be implemented via a no-code solution or via a software development effort
Has experience with two or more the following: C#, JavaScript, TypeScript, Microsoft ADO, Integrations with external systems, SQL queries, HTML/CSS, ETL solutions such as Scribe or SSIS with KingswaySoft, SDK, and third-party tools such as XRMToolbox
Has two or more relevant Microsoft certifications
$160,000 - $180,000 a year
Team Overview
For ten years in a row our Microsoft practice has achieved Microsoft's Inner Circle Award designation and we have been recognized as 'Partner of the year for Microsoft Dynamics 365 Service', ‘Partner of the year for Microsoft Dynamics 365 Marketing’ and as a Partner of the year finalist for ‘Intelligent Sales & Marketing’. In addition to our ongoing Gold Partner status, our competencies range from software development and deployment of Dynamics 365, to Power Platform, Azure and Microsoft 365. In mid-2022, the team was also named as one of only a handful of launch partners for the Microsoft D365 Contact Center
Our integrated team approach of experienced CX engineers, developers, data scientists, and solution architects, design, deploy and support complex and fully integrated digital solutions that are focused on creating an exceptional customer experience

Технологии и навыки

sql
customer experience
azure
agile
T
TTEC Digital
USA

ГрейдMiddle
ЗанятостьПолная занятость
РегионСША
ФорматУдалённо
ИсточникСкрыто
Опубликовано5 дн назад

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