Native-level fluency in German
Bachelor's degree or equivalent experience in Linguistics, Cognitive Science, Human-Computer Interaction, Computer Science, Human-Centered Design, or a related field
0–2 years of experience designing and launching chatbot or conversational AI solutions in production environments, or through internships, academic projects, or research
Experience working with or exposure to LLMs and prompt engineering
Introductory knowledge of Python or another scripting language applied to conversational systems or automation preferred
Excellent written and verbal communication skills
Strong attention to detail and ability to identify patterns, inconsistencies, and opportunities for improvement
Eagerness to learn new technologies, tools, and ways of working
Curious, analytical mindset with a passion for understanding customer behavior and solving problems
Ability to manage multiple priorities and stay organized in a fast-paced environment
Strong collaboration skills and openness to feedback
Comfortable working with data and using insights to inform decisions
Demonstrated initiative through coursework, internships, projects, leadership experiences, or extracurricular activities
Interest in AI, conversational design, customer experience, or emerging technologies
Coursework, projects, or internships involving AI, chatbots, UX writing, customer experience, or product design
Experience using tools such as Figma, Excel, PowerBI, Asana, LucidChart, or similar platforms
Experience working on team-based projects with multiple stakeholders
Interest in global markets, localization, or multilingual experiences
Your work will directly influence how customers experience Pearl every day. You'll play a key role in shaping conversational experiences that drive customer engagement, improve satisfaction, and increase conversion across the customer journey
By helping create intelligent, localized, and empathetic chatbot experiences, you'll contribute to the growth of Pearl's presence in the German market while helping customers get answers, make decisions, and solve problems more efficiently
This is your opportunity to shape the future of AI-human interaction in a company that’s redefining expert access at scale. If you’re passionate about designing conversations that matter—and you like solving tough problems with smart people—we’d love to hear from you
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AI Disclosure & Informed Consent
Artificial intelligence (AI) technology may be used during the hiring process to record, transcribe, analyze, and rank interview responses. By submitting your application and participating in the interview process, you acknowledge and consent to the use of AI technology in the hiring process. For more information see our AI Disclosure and Consent Policy