Administer, configure, and optimize the Docebo Learning Management System
Configure and maintain learning plans, catalogs, groups, notifications, and user permissions
Maintain scalable enrollment strategies using dynamic groups, automation rules, and learning plans
Maintain accurate documentation of learning plan structures, course inventories, and assignment rules to ensure stakeholders have visibility into current training requirements and upcoming changes
Evaluate new platform functionality and recommend system enhancements that improve scalability and the learner experience
Build and configure new courses, learning plans, and related LMS assets in accordance with established standards
Coordinate course setup, testing, and deployment for new and revised learning content
Collaborate with Instructional Designers and business stakeholders to ensure training is accurately configured and published
Design, build, and maintain automated workflows within and outside the LMS to improve efficiency and reduce manual administration
Develop and support integrations using the Docebo API and other enterprise systems
Build custom scripts, reporting solutions, and technical processes to extend LMS functionality
Evaluate new technologies and system enhancements to support scalable Learning Operations
Develop and maintain custom reporting solutions beyond native LMS functionality
Ensure the accuracy, integrity, and availability of learning data
Partner with the Learning Analyst to build reporting infrastructure that supports operational reporting and business insights
Troubleshoot complex LMS issues related to enrollments, automations, integrations, notifications, and reporting
Manage vendor support cases, system upgrades, release testing, and implementation of new platform features
Maintain testing environments and technical documentation for system configurations, automations, integrations, and administrative processes