Enterprise Solutions Engineer - ANZ

ElevenLabs·Australia·27 июля

Enterprise Solutions Engineer - ANZ

🏢 ОфисMiddleПолная занятость

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Наша компания

ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.

Чем предстоит заниматься

As a Solutions Engineer, you'll work as part of a driven team to unlock the full potential of our voice AI platform for a growing customer base. Your mission is to efficiently scale our technical solutions to many enterprise customers, both directly and by improving our internal processes and supporting our sales teams

Collaborate strategically with Account Executives to enhance the technical aspects of the sales process

Work directly with technical contacts from our customers and prospective customers to provide bespoke support and architect solutions

Craft compelling technical demonstrations that clearly communicate our product's value proposition

Create technical enablement resources that amplify our sales team's effectiveness and technical fluency

Build self-service tools and documentation that empower customers to implement solutions independently

Identify opportunities to productise common integration patterns or features, and work with our product teams to make these real!

Наши требования

We're looking for exceptional individuals who excel at working with customers on technical problems and excited to work with us to scale this efficiently. You'll thrive with us if you

Are passionate about AI, technology and ElevenLabs products

Enjoy working directly with customers, iterating on solutions and providing tailored support

Have a talent for identifying patterns that can be standardised and scaled

Have strong empathy for customers, sales and product teams

Have a strong technical background in order to help customers architect integration between our solutions and their existing solutions

Experience working with customers. It’s ok if you only worked with customers in student clubs or side projects, as long as you are interested in working closely with them on a technical capacity

Proficiency in Python, inclusive of a deep understanding of software development, software architecture, and common integration patterns

Excellent communication skills with the ability to adapt messaging to different audiences

LOCATION

As we build out a team in the Sydney office, the successful candidate is preferred to be based within Sydney and in-office 3+ days of the week. We will also consider candidates based in Melbourne who can travel frequently to meet with customers and collaborate in person with the Sydney team

Мы предлагаем

Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible

Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities

Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend

Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose

Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy

Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend

Дополнительно

High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy

Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you

AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations

Excellence everywhere: Everything we do should match the quality of our AI models

Global team: We prioritize your talent, not your location

ElevenLabs

Australia

ГрейдMiddle

ЗанятостьПолная занятость

РегионАвстралия

ФорматОфис

ИсточникСкрыто

Опубликовано27 июля

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