Lead the design vision, strategy, and execution for a major product area — shaping its strategic direction while ensuring design quality and craft excellence across every stage of the product lifecycle
Define and navigate ambiguous, complex problem spaces while leveraging insight across customer, business, and operational areas to frame initiatives and drive a strategic point of view
Partner closely with product managers, engineers, researchers, and data scientists to design and ship experiences that scale across the catalog
Design new functionality within existing systems, and drive the definition of new patterns and formats as the space evolves
Partner with research and data leads to synthesize quantitative and qualitative insights into cohesive, actionable design recommendations that shape product direction
Communicate design rationale effectively to influence cross-functional and senior stakeholders, and mentor designers across pods to raise the bar for craft and storytelling
7-9 years of experience as a UX or Product Designer, with a portfolio demonstrating end-to-end ownership of complex solutions across one or multiple product areas
Experience with core UX methods — including facilitating workshops, conducting user research, synthesizing insights, creating user flows, defining information architecture, and producing wireframes and prototypes — with a track record guiding teams from discovery through delivery
Experience with interaction and visual design, including leveraging and contributing to design systems
Demonstrated ability to design responsive, mobile-first experiences informed by user research and data insights
Proficiency in design and collaboration tools such as Figma and FigJam
Working fluency with AI tools in the design process (e.g., using AI for research synthesis, concept generation, rapid prototyping, or content drafting), with the judgment to know when not to use them
Demonstrated history of communicating design rationale to influence cross-functional partners, and mentoring other designers to raise the bar for design quality
Experience designing AI-driven or agentic products, including prompt-based interactions and best practices for human-AI collaboration
Experience designing for consumer SaaS, enterprise, or EdTech platforms
Track record of using AI tools to change how you work (not just what you ship) — e.g., building lightweight prototypes or internal tools with AI assistance to test ideas faster
Passion for education, learning transformation, and Coursera's mission to make world-class learning accessible to everyone
Generative AI for Everyone
Foundations in Human-Centered AI
Conversation Design for Chatbots & Voice Assistants
Design Led Strategy