This role is based in Sydney, Melbourne, San Francisco or Singapore
Serve as the primary IT engineer for our LRC teams, learning and understanding their workflows, ways of working, and how they serve Airwallex, building a model to improve and scale their function
Build workflows and orchestrations – these touch many systems and will impact many teams
Use low-code/no-code tools to build automations/orchestrations (Workato, Okta Workflows, Zapier, etc.)
Leverage, design, implement AI with a focus on the LRC function and the unique ways of working within an in-house legal function
Work with APIs across major vendors (Okta, Google, GCP, Aliyun, etc.)
Build and enhance our AI portfolio, with an initial focus on legal-specific tools and implementation (Harvey.ai etc.)
Become a trusted advisor to our LRC team and the IT engineering team, acting as an expert and consultant
Build, enhance and grow legal applications and serve as the technical owner or primary IT engineer for the space (Ironclad, Auditboard, Google Workspace, internal tools, etc.)
Manage and build service desks and orchestrations (Atlassian products, i.e. JIRA, Confluence, etc.)
Own the full lifecycle of features and products within this space, from proof-of-concept to implementation to operations and maintenance – leading projects from start to finish
Handle escalations from other IT teams where relevant
Work closely with INFOSEC, People Ops, Engineering and IT teams to build systems that scale as we grow globally
Integrate our tools with new and existing platforms (cloud, GCP, etc.) and across our SaaS portfolio (SFDC, Slack, Google, etc.)
Build and maintain custom tools or services if needed
Respond to incidents as part of an on-call roster or in emergencies
Write documentation and maintain diagrams of your solutions and applications, ensuring readability and understanding
Work with IT Operations and IT Engineering to help fill gaps and collaborate on other projects and services
Constantly learn, test, evaluate and enhance our products and offerings – never letting anything get stale