Develop and support the ServiceNow application
Work within ServiceNow, the client's IT Service Management tool
Support modules including Change Management, Incident Management, Problem Management, Release Management, Configuration Management (CMDB), and Request Management
Work Authorization: US Citizenship is required
An active Public Trust level clearance is required
SME in one or more of the following areas
ServiceNow Application Development
ServiceNow Platform and Architecture Knowledge
Experience with ServiceNow development with knowledge of code best practices
Knowledge/experience with functional and technical knowledge of ServiceNow platform and architecture
Effective liaison leading technical development teams
Knowledge/experience of SDLC practices
Strong facilitation skills to effectively lead discussions across multiple groups
Oral and written communication skills including presenting to management
Knowledge/experience with Agile Methodologies
Change Management and Configuration Management (VersionOne, ServiceNow, etc)
Problem/Risk Management
MS Office Suite
M9 Solutions’ pay range for this position is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include, but are not limited to, responsibilities of the position, education, experience, knowledge, skills, abilities, as well as internal equity, location, alignment with market data, applicable bargaining agreement (if any), or other law