Чем предстоит заниматься
Work directly with lawyers at current and prospective customers to understand complex workflow challenges, scope custom solution requirements, and design tailored Harvey implementations that address them
Build and refine custom workflows, playbooks, and product configurations within the Harvey platform, ensuring each solution is credible, scalable, and grounded in how legal teams actually work
Partner with Account Executives and Customer Success to support post-sale adoption, change management strategy, and account expansion by delivering ongoing legal engineering value
Act as the Voice of the Customer, translating legal workflow insights and user feedback into concrete product direction for Harvey's engineering and product teams
Collaborate with Marketing and Legal Innovation teams to develop Australia - and APAC-relevant content, use cases, and enablement materials that resonate with the region's legal community