You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful
You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution
You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact
You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust
You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose
Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
4 years of experience managing reliability, scalability, and availability for large-scale production services with deep expertise in programming (e.g., Python, Go, or C/C++)
Strong background in networking protocols, Linux/FreeBSD systems, and distributed architecture
Experience in high-stakes incident management and participation in a 24/7 on-call rotation
Proficiency in leveraging ITIL frameworks and incident data to drive service maturity through systematic problem management and technical operability reviews
Experience implementing AI-driven AIOps tools, machine learning models for anomaly detection, or predictive capacity planning to optimize infrastructure reliability and automate incident response
Extensive experience with public cloud (AWS, Azure, GCP), Infrastructure-as-Code (Ansible, Terraform), and chaos engineering or disaster recovery planning at scale
Expertise in global routing (BGP), traffic tunneling (GRE, IPSec), L7 proxy architectures (HAProxy), DNS at scale, and OS networking stack internals
Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including
Various health plans
Time off plans for vacation and sick time
Parental leave options
Retirement options
Education reimbursement
In-office perks, and more!
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines