Vapi is moving deeper into enterprise customers, where buyers are technical and evaluations depend on clear architecture, credible demos, and working POCs
Customers want to understand how Vapi fits into real production workflows like IVR replacement, outbound dialing, agent-assisted support, appointment scheduling etc
This is one of our first Solutions Architect hires, with real scope to shape how we sell, demo, document, and bring enterprise customers live
Build something worthy of love - Craft matters. We aim to build products and experiences customers genuinely love, not just tolerate
Commit and follow through - We finish what we start and build trust by being people others can count on
Why not today? - We value urgency and momentum. The fastest path to customer value usually wins
Seek raw input - We go directly to customers, data, and teammates instead of relying on summaries or assumptions
It’s our problem - We operate as one team. We share credit, own mistakes together, and support each other when things get hard
Be direct and kind - We give feedback clearly, respectfully, and without delay
Generational impact: Build the human interface for every business
Ownership culture: 70% of the company are previous founders
Kind team: The founders, Jordan and Nikhil, are Canadians
Tier-1 Investors: YC, KP seed, Bessemer Series A