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ICON plc·USA·22 авг.
Controls Engineer II
🌍 УдалённоLeadПолная занятость🌐 Глобал
Вилки нет, про деньги придётся договариваться с нуля.
Наша компания
The Controls Engineer II, Engineering Services designs and maintains the diagnostic infrastructure ICON's fleet depends on — building troubleshooting tools, guided diagnostics, telemetry-sourced health monitoring dashboards, and data-driven predictive maintenance models that move the fleet from reactive toward condition-based service. This role serves as the escalation point for complex controls failures across Field Engineering and customer teams, and is the technical authority others turn to when standard support can't resolve the issue. This role is based at ICON’s headquarters in Austin, T
Чем предстоит заниматься
Design feedback and escalation: Diagnose and resolve complex issues involving PLCs, HMIs, SCADA and industrial communication protocols such as Ethernet and DeviceNet
Identify and report design, reliability and maintenance problems or software bugs to design and software engineering teams to facilitate root‑cause analysis and corrective action
Network and integration support: Assist with issues related to control system networking, including configuring communication devices and integrating control hardware with enterprise systems. Collaborate with electrical, mechanical and IT teams to ensure seamless integration
Advanced troubleshooting and support: Respond to situations where first‑line support cannot isolate or fix problems in malfunctioning control systems
Field Engineering training: Develop and deliver training for the Field Engineering team on control system operation, maintenance, and configuration — building the technical notes, how-to guides, and reference materials that raise the team's capability to support the fleet independently
Customer liaison: Serve as a technical liaison to customers, providing guidance on operation, maintenance, and configuration of control systems; deliver remote training sessions and produce technical notes and how-to guides that improve customer understanding
Regulatory compliance: Ensure that control systems comply with safety and regulatory standards (e.g., OSHA, NFPA, IEC) and advise customers on best practices for safe operation
Documentation and knowledge management: Update knowledge base articles, create troubleshooting documentation and share insights with global support teams to build organisational knowledge
Continuous learning: Stay current on emerging control technologies, PLC/HMI software and industry trends to incorporate the latest advancements into support practices
Наши требования
Bachelor’s degree in electrical engineering, control systems engineering or a related technical discipline
3+ years of experience in industrial automation or control systems support
Strong working knowledge of PLCs, HMIs, SCADA systems and control network protocols
Demonstrated ability to diagnose hardware, software and communication issues in control systems
Knowledge of safety regulations and standards for industrial control systems
Excellent communication and customer‑service skills; ability to manage customer expectations and document resolutions
Ability to work collaboratively with cross‑functional teams and maintain composure under pressure
Prior startup experience
Twincat 3 Object Oriented Structured Text development
Solid conceptual understanding of 3d printing technology
Ability to read and contribute to electrical schematics
Self-starting attitude, excited to make things happen in new and ambiguous situations
Superior ability to influence and collaborate with senior management and work across all levels of the organization
Headhunters and recruitment agencies may not submit candidates through this application. ICON does not accept unsolicited headhunter and agency submissions for candidates and will not pay fees to any third-party agency without a prior agreement with ICON
As part of our compliance with these obligations, the Company invites you to voluntarily self-identify as set forth below. Provision of such information is entirely voluntary and a decision to provide or not provide such information will not have any effect on your employment or subject you to any adverse treatment. Any and all information provided will be considered confidential, will be kept separate from your application and/or personnel file, and will only be used in accordance with applicable laws, orders and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement purposes
Internet Applicant Employment Notices
Технологии и навыки
ICON plc
USA
ГрейдLead
ЗанятостьПолная занятость
РегионСША
ФорматУдалённо
ИсточникСкрыто
Опубликовано22 авг.
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