Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required
Demonstrated track record of selling and closing in the cloud communications and customer data platform market, with a focus on driving multi product adoption
Possess a total of 12 years of full cycle sales experience, with a minimum of 5 years managing or leading quantitative highly analytical products or solutions for their customers
Directly selling technical SaaS or CPaaS or Data platforms while moving beyond transactional sales into strategic partnerships
Experience outbound prospecting and executing a "total account relationship" strategy to drive profitable revenue growth. Proven track record in consultative technical solution selling, with a focus on conducting deep discovery to translate complex customer pain points into integrated SaaS and API solutions
Comfortable working with both line of business and highly technical leaders, while influencing their understanding of how integrated data and AI drive business value
Analytical account development strategy based on using data to find opportunities and prove value and making multi-product selling the default for every engagement
Demonstrated track record of managing business forecasts and financial models
Entrepreneurial mindset with appetite to define process and build programs
Record of delivering market driven results, especially to scale and enterprise customers
Excellent verbal and written communication skills (English)
Experience managing high tech South East Asia and India enterprises
Bachelor’s Degree or equivalent years of experience
Be responsible for new customer acquisition across the full Twilio portfolio, while being assigned a quota for iACV (incremental Account Contract Value)
Own highly analytical and consultative sales cycles to move past transactional vendor relationships and help customers unlock value seamlessly across our portfolio
Ability to multi-thread Enterprise accounts and comfortable building trusted relationships at all levels and acting as a strategic partner to the C-Suite to drive sustained double-digit growth
Work with customers across assigned verticals and regions to understand their business and technical requirements, partnering with the Specialist Sales organization to bring deep technical and domain expertise to complex deals
Collaborate with Product Specialists, Value Engineering, and Enterprise Strategists to incubate new solutions and accelerate the adoption of Twilio platform
Work with teams in Finance, Legal, Pricing, Product, and Operations to design mutually beneficial contracts to address customer requirements, while balancing the needs of our business
Simultaneously execute multiple projects and deals while maintaining high performance across shifting priorities
Partner cross functionally with Specialist Sales, services, product, and GTM Strategy & Operations to develop long-range territory strategies and sales plans
Act as the voice of the customer to Twilio’s product and carrier relations teams
Establish yourself as a subject matter expert in the unified communications and data platform industry
Establish yourself as a subject matter expert in the vertical industries you are focused on leveraging deep technical expertise to lead complex, multi-product digital initiatives
Ability to crisply articulate the power of unified GTM organization and how it benefits vertical industry clients by streamlining their strategic relationship with Twilio
Generate and maintain an accurate pipeline and forecast utilizing our CRM, Salesforce
Deep experience working in CPaaS, Data Platforms or global communications platforms
Domain expertise from a highly quantitative industry such as Retail, eCommerce, DevOps, Fintech, Insurance, advertising optimization, banking, or security or Software, SaaS, CPaas or PaaS selling experience
Location
This role will be remote, and based in Singapore
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, up to 30% travel is anticipated to help you connect in-person in a meaningful way