Standardised Alerting & On-Call: Continuously improve company-wide alerting and on-call frameworks to reduce alert fatigue, ensuring alerts are highly actionable and symptom-based
Disaster Recovery: Drive evolution of DR strategies from manual processes into fully automated runbooks-as-code, allowing teams to prove and improve service recoverability through autonomous, evidence-based testing
Eliminate Toil: Develop systems, automations, and tooling for pre- and post-deployment verification, ensuring our hands-off reliability vision becomes a production reality, via Python (or similar)
Reliability-as-Code: Lead the drive to manage our entire reliability suite through IaC. Use Terraform to architect, deploy, and configure our observability stack including ELK, Grafana, Loki, Prometheus, and Tracing
Exceptional interpersonal and communication skills
A zest for automation
Comfortable working as a remote team member
Ability to keep up to date with DevOps/SRE best practices, trends and innovation
Passionate about mentoring and growing technical skills within the team
Automate Azure infrastructure provisioning and configuration using PowerShell, YAML and Bicep
Monitor and troubleshoot issues in the Azure environment, including network, storage, and compute resources
Deploy and manage Azure Databricks infrastructure for data processing and analytics
Attend to support tickets, which may arise due to product components not functioning as expected
Develop and maintain technical support documentation of the product
Promote innovations to support business requirements through activities that test, pilot and implement innovative concepts
Responsible for support and troubleshooting DevOps tools and processes for stakeholders
Comfortably working and learning from a fully remote, culturally diverse team based predominantly in South Africa, Kenya, Nigeria and Ghana
Being an open, honest and respectful communicator
You enjoy asking questions, identifying areas of improvement and proposing solutions, no matter your job title or whether you have been with us for a day, a month or years!
You are comfortable taking initiative and operating independently
You thrive in a fast paced environment, where change is constant
You find it exciting to work with various clients, from different industries, each with a different problem for you and your team to solve
Intentionally sharing tech and industry trends that excite you with your peers
Seeking continuous feedback and actively taking steps to continuously grow personally and professionally
Become a member of a team where we value each individual's contribution from day 1 and empower you to make suggestions, get involved and do what you love most!
Flexibility and the freedom to work remotely
Work-life balance where you are not expected to work over weekends or after hours
A forward thinking remote company that knows how important it is to stay connected as one team, by providing virtual social platforms for employee engagement
A monthly work from home allowance which you can use to set yourself up to work comfortably from home. Whether that is pens, notebooks, new headphones or work snacks!
A MacBook or Windows laptop for you to do your best work on
Become part of a team of exceptionally clever and talented people who like to share their knowledge and learnings
We support your career growth and love to celebrate your successes and advancement!