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Executive Support IT Engineer
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Nebius·Tel Aviv, Israel·10 февр.

Executive Support IT Engineer

🏢 ОфисMiddleПолная занятость
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Наша компания

Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.

О роли

The Executive Support IT Engineer will provide white-glove, high-touch technical support to senior leadership, including C-level executives. This role requires a polished professional with exceptional technical expertise, discretion, and the ability to thrive in high-pressure environments with little to no direction. The engineer will serve as the primary point of contact for executive technology needs, ensuring seamless productivity, communication, and security across devices, applications, and collaboration platforms

Чем предстоит заниматься

Note: Due to the nature of this role, there will be moments where a traditional work week or hours will not apply. We will always strive to achieve meaningful work/life balance, but that will be dictated by the needs of the given moment. A flexible schedule and the ability to travel is a necessity
You’re welcome to work in our office in Tel Aviv
Deliver personalized IT support for executives including; but not limited to; troubleshooting, system setup, and proactive maintenance for laptops, mobile devices, AV systems, and collaboration tools
Provide rapid response to critical technical issues impacting executives, ensuring minimal disruption to business operations
Support executive meetings and events, including video conferencing, telepresence, and boardroom AV technology
Maintain and configure executive devices (Windows, macOS, iOS, Android), ensuring compliance with corporate IT policies and security standards
Partner closely with IT leadership, security teams, and external vendors to escalate and resolve complex issues efficiently
Develop executive-friendly documentation and quick reference guides for common workflows and tools
Anticipate technology needs and proactively recommend improvements to enhance executive productivity
Support executive travel by ensuring mobile, remote connectivity and collaboration tools function securely worldwide
Handle sensitive and confidential information with the highest degree of professionalism and discretion

Наши требования

Education: Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience)
Experience: 5+ years in IT support roles, with at least 2 years supporting executives or VIPs in a corporate environment
Technical Expertise
Strong proficiency with Microsoft 365, Exchange, Teams, Zoom, and other collaboration platforms
Advanced troubleshooting skills for Windows, macOS, iOS, and Android
Familiarity with AV conferencing technologies (Cisco, Polycom, Zoom Rooms, etc.)
Understanding of networking fundamentals (VPN, Wi-Fi, firewalls, mobile hotspots)
Experience with enterprise security protocols (MFA, MDM, encryption)
Soft Skills
Exceptional communication and customer service skills with a high degree of professionalism
Ability to work under pressure and manage multiple priorities simultaneously
Discretion and integrity when handling sensitive information
Flexible and adaptable, with the ability to support executives outside normal business hours if needed

Мы предлагаем

Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams

Дополнительно

Exhaust all possible scenarios within their access level when attempting to resolve an issue
Proactively seek feedback from peers, mentors, and leaders
Exhibits prideful ownership of work and proactively champions the needs of the team, users, and projects
Contribute to continuous service improvement by participating in projects and driving operational enhancements
Build meaningful and fruitful relationships within the team and cross functionally
Fearlessly seek improvement personally, within processes, and within the team’s culture
High emotional intelligence and ability to work effectively with executives
Strong problem-solving and critical-thinking abilities
Proactive mindset with a focus on continuous improvement
Commitment to confidentiality and data security
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
N
Nebius
Tel Aviv, Israel

ГрейдMiddle
ЗанятостьПолная занятость
РегионИзраиль
ФорматОфис
ИсточникСкрыто
Опубликовано10 февр.
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