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Associate Account Manager
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Keeper Security·26 авг.

Associate Account Manager

🌍 УдалённоMiddleПолная занятость🌐 Глобал
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Наша компания

Headquarters: Remote, US Description

О роли

Keeper is hiring a driven Associate Account Manager to join a high producing team within our B2B sales division. This is a 100% remote position from select locations with an opportunity to work a hybrid schedule for candidates who live near our global headquarters in Chicago. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is publis

Чем предстоит заниматься

Join an elite group of proven performers and highly successful Associate Account Manager professionals. Our team is full of seasoned technologists, with experience selling into SME and Enterprise level accounts. They have a passion for helping companies get the most out of their technology investments and are skilled at identifying new business opportunities and expansion opportunities within named accounts. As an Associate Account Manager, you will work with an established client base and be responsible for growing revenue through these accounts using our industry-leading solutions
Thrive in a supportive but independent workplace with the opportunity to grow as our organization grows
Carry a revenue quota to meet or exceed sales targets within assigned accounts
Provide strong interactions with customers at the Senior Management level with support on forming relationships with C level contacts
Work with clients to negotiate contract renewals, cross-sells and upsells
Work with clients to establish business and technical goals & potential via technical and Quarterly Business Reviews
Maintain a structured cadence with named customer accounts, build relationships, present Keeper solutions, troubleshoot challenges, manage issues with the broader Keeper team and close deals
Advise customers on best practices for securing and protecting their business against password related breaches
Proactively manage the success of a portfolio of assigned Keeper Security customers to deliver consistent value across the entire lifecycle
Consistently demonstrate knowledge of Account Management best practices, stay up to date on trends in the industry, and operate as an Account Manager and Cyber Security advisor to your customers
Understand and navigate account procurement practices to negotiate licensing contracts
Resolve customer issues, alone and through collaboration with other Keeper Security teams; approach all situations with curiosity and creativity. Resolving customer issues can involve troubleshooting and require deep technical knowledge of our solutions and the Password management space
Build strong customer relationships by maintaining high levels of engagement, adoption, and communication; conduct quarterly business reviews to ensure our clients are up to speed on their areas of vulnerability, new product features etc
Become a Keeper Security product expert for your customers; occasionally assist on Sales or Marketing calls/webinars as an Account Manager & Keeper expert
Drive customer advocacy in the form of references, referrals, and case studies
Perform data-driven reviews and analysis on customer portfolio to prioritize opportunity and risk; reliably renew and expand customer contracts, meet and exceed personal and team quotas
Participate in the evolution of Keeper Security’s own Account Management programs and processes; insist on excellence in our own AM initiatives
Contribute towards the development of a strong team environment by upholding high work standards
Jump at opportunities to go the extra mile to ensure our customers are supported and successful!

Наши требования

2+ years of experience within software or tech sales (with a focus on upselling and expansion)
Strong technical knowledge as it pertains to software integrations (SSO, Directory etc), implementation, onboarding & support
Motivated by solving problems for customers; demonstrated ability to anticipate challenges before they arise
Experience working with and selling to Enterprise organizations, C-level Executives, IT and Cyber Security Executives
Unrivaled sense of autonomy, ownership, and dedication to helping customers realize their intended value
Energetic and self-motivated; a team player who is also a proactive and creative problem solver
Aptitude for learning software; strong with business applications
Ability to manage multiple priorities while maintaining strict attention to details. Strong communication and interpersonal skills, both written and verbal; consistent diplomacy, tact, and poise when working through customer issues and escalations
Working knowledge of Salesforce.com
Undergraduate degree preferred (BA/BS)
Experience working in IAM industry is a plus

Мы предлагаем

Medical, Dental & Vision (Inclusive of domestic partnerships)
Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
Voluntary Short/Long Term Disability Insurance
401k (Roth/Traditional)
A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
Classification: Non-Exempt
Keeper Candidate Privacy Notice
1. Data We Collect

Дополнительно

Employment history, qualifications, work eligibility
Application responses and uploaded documents
Interview notes, assessments, communications
Scheduling information
Recruiter/referral information who submit your profile
References (with your consent, before final offer)
Public professional profiles
Background verification (post offer)
Assess your application and suitability
Manage interviews and recruitment workflow
Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified)
Comply with employment law obligations
Legitimate Interests (recruitment management, security and integrity of the hiring process)
Contracting steps (for progressed candidates)
Legal and regulatory compliance obligations; explicit consent where required
4. Who We Share Information With
HR, hiring managers, interviewers, IT support for system administration
Applicant tracking, recruitment systems and assessment providers
Background verification vendors (post offer)
Recruitment agencies (where applicable)
Tools to support communication, collaboration and to securely store your data
5. International Transfers
Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws
6. Security
We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards
7. Retention
We keep your data for 24 months from your last application activity, then delete or anonymize it
You opt into our talent database for further retention by providing consent (extended retention)
You're hired (transfers to employee records)
8. Your Rights
You have the following rights and can contact us at the email below to exercise them
Access, correct, or delete your data, subject to applicable law and retention requirements
Object to or restrict processing
Withdraw consent (where applicable)
Request data portability
Lodge a complaint with your data protection authority
If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law
9. Automated Decisions
Keeper does not make hiring decisions using solely automated processing
10. Contact - Candidates can send privacy questions to: privacy .com
K
Keeper Security

ГрейдMiddle
ЗанятостьПолная занятость
ФорматУдалённо
ИсточникСкрыто
Опубликовано26 авг.

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