You’re customer and data-obsessed. You have 3+ years working in a technical customer-facing role (Sales/Customer Engineering, Solutions Architect, Technical Account Management) in addition to your overall experience
You are genuinely curious about your customers and their challenges working with data
You are comfortable meeting with stakeholders and finding creative solutions to address their pain
You mirror our core data persona’s technical capabilities. You are fluent in SQL and Python. You have familiarity with the data tooling ecosystem (traditional BI, cloud data warehouses, semantic layers, etc.) and are curious about the role of AI in data (bonus if you have experience with it directly!)
You are excited to learn and build something new. You welcome opportunities to be creative, design and run experiments and are comfortable sharing wins, losses, and learnings
You are an effective communicator & advisor. You work well with technical stakeholders (internal & external) to gather/deliver feedback, share timelines, and drive progress. You are comfortable asking for help when you need it
You are a strategic problem solver. You are able to break down complex, ambiguous opportunities into discrete, actionable hypotheses to test with minimal overhead
Based in SF and excited to work in office 2 days per week or based in PST timezone
If you want to learn more about the Customer team, what we do, and how we work, please check out our team page
In addition to our unique culture, Hex proudly offers a competitive total rewards package, including but not limited to, market-benched salary & equity, comprehensive health benefits, and flexible paid time off
The on-target-earnings (base + variable) for this role is: $166,000 - $205,000
The OTE range shown may be a reflection of additional factors such as geographical location and skill ranges/levels we’re open to. Placement in the OTE range will be decided upon completion of the interview process, taking into account factors like leaving room for growth, internal fairness & parity, your demonstrated skills, and the depth of your experience. Our Recruiting team will be able to provide more details during the interview process