Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required
Bachelors in Computer Science, Engineering, or a related field
10+ years of experience in Applied ML or AI, including 3+ years of either leading a team of Machine Learning Engineers or data scientists
Proven experience defining and executing a multi-year technical vision and strategy for a large-scale, complex ML platform or product
Deep expertise in the design, architecture, and deployment of production-grade ML/AI systems, including deep knowledge of LLM orchestration, embedding models, and vector stores
Extensive experience with ML Ops and LLM Ops patterns, including designing and implementing rigorous evaluation metrics for non-deterministic AI features at scale
Strong background in building cloud-based services using AWS, GCP, or Azure, with experience managing high-volume data and various data stores
Experience in recruiting, hiring, and scaling high-performing Machine Learning or engineering teams
Exceptional communication and collaboration skills, with a proven ability to mentor engineers, influence product direction, and drive results across multiple teams