The Lead QAE is responsible for guiding the QAE team in the planning, execution, and delivery of high-quality Nextech solutions. This role evaluates project scope and feasibility from a testing perspective, ensures timely delivery of QAE milestones, and facilitates effective communication across stakeholders. The Lead QAE collaborates closely with QAE Manager, Development, Product, DevOps, and Support to ensure robust quality standards across Nextech products
All responsibilities must be carried out in compliance with EEO laws, HIPAA, ERISA, and other relevant regulations
In addition to working in accordance with appropriate conduct and behavioral standards, specific responsibilities of this role include
Lead QAE team execution and planning; manage shifting priorities and adjust as needed
Assess team capabilities and work with the QAE Manager to customize mentorship and encourage professional development
Facilitate career growth by providing mentoring and performance feedback together with the QAE Manager
Collaborate with the QAE Manager to ensure the team is properly resourced for delivery
Serve as the primary QAE contributor and contact for assigned projects
Guide test strategy, planning, and review decisions; uphold QAE excellence within the tech stack
Actively participate in Sev-1 and Sev-2 incident war rooms for their product areas, lead root cause analysis (RCA) using the 5 Whys method, take ownership of issue analysis, and prioritize solutions to minimize escaped defects within their respective product domains
Translate business and customer needs into actionable, testable requirements
Effectively advocate for automation framework extensions that will lead to more efficiency in the quality management process
Effectively troubleshoot and surface issues to SETs regarding the automation scripts as part of feature development and regression testing cycles
Work with Product, Engineering, UI/UX and Delivery teams to understand customer problems, provide feasible technical solutions and create delivery plans
Drive innovation in QAE processes; foster experimentation and creativity while providing constructive feedback
Own test quality; implement and enforce QAE practices and standards
Identify and prioritize QAE technical debt and continuous improvement opportunities
Maintain awareness of how QAE output impacts broader business goals; articulate this to the team
Ensure strong collaboration within the QAE team and across functional areas
Represent QAE in cross-functional meetings; communicate progress, blockers, and expectations effectively
Demonstrate excellence in both written and verbal communication
Promote ongoing learning and keep current with new QAE technologies and patterns
Carry out additional responsibilities as assigned based on business need
100% Remote role
General home office environment
Long-distance or air travel as needed – not to exceed 5% travel
Activities require a significant amount of work in front of a computer monitor
Generous annual bonus opportunity
401(k) with Employer Match
Flexible Time Off: take time off when you need it without worrying about available hours
11 paid holidays
Your Day Your Way - Celebrate a day of cultural or social significance to you
Access to Linkedin Learning courses for professional development
Insurance: Choice of Medical, Dental, and Vision plans
Health Savings Account with employer match
Flexible Spending Account
100% Company-Paid Parental leave (After 6 months with the company)
Company-Paid Life Insurance and Short/Long Term Disability Insurance
Nextech Luminary Peer Recognition Program
Employee Assistance Program with free counseling sessions available
Corporate Discounts on Retail, Travel, and Entertainment