Design, implement, and enforce internal processes to reduce burnout and increase the productivity of the operations center against a global set of expectations and standards
Manage and enforce local/global shift coverage to ensure 24/7 operations are maintained 365 days a year
Meet with analysts in a 1:1 setting weekly to socialize focus initiatives, gather feedback, provide feedback, and enable analysts to progress rapidly in their career
Contribute to the development and implementation of analyst training programs designed to streamline onboarding and advance analyst skill sets in Digital Forensics, Incident Response, Malware Analysis, Detection Engineering, Threat Hunting, and Automation
Work with the Product organizations to prioritize the creation of new capabilities designed to augment and force multiple analyst capabilities
Maintain accountability for routine quality assurance for your designated region
Engage with our Support organization to create streamlined workflows for partner/customer requests that need Security Operations Center analysis
Strengthen and mature our existing processes and relationships with our Tactical Response, Threat Hunting, and Detection Engineering teams within the Security organization
Provide one level of technical leadership for analysts of the Security Operations Center analysts
Ensure team members fully understand the goals and objectives of Huntress’ mission and how their work fits into the bigger picture
Provide key input and guidance to company stakeholders such as Marketing, Sales, Support, and Product
Develop, track, and report on Objectives and Key Results linked to Security Operations Center focus initiatives
Help operationalize new technologies and services that Huntress brings to market
Participate in public speaking engagements in both webinar and in-person formats
Experience in leading diverse cybersecurity teams with various skills. These teams work in Security Operations, Digital Forensics, Incident Response, Malware Analysis, Threat Hunting, and Detection Engineering
5+ years of Security Analyst experience working in a global 24x7 security operations center with a focus on Windows forensics
2+ year of team lead or managerial experience in a global operations center or Incident Response role. Preferably within a MSSP, MDR provider, or Incident Response service
Actively engaged in the information security community by attending conferences or contributing to conversations/projects in the public domain
Continually learning and staying up to date on the latest threat actor tradecraft, detection techniques, and security operations concepts
Ability to identify workflows being performed and create detailed process diagrams and operating procedures
Effective communicator of highly technical concepts to stakeholders of varying technical backgrounds
Demonstrated experience leading initiatives or projects that required delegation and accountability to achieve success
Data-driven approach with experience in Data Science concepts
100% remote work environment - since our founding in 2015
New starter home office set-up allowance (€480)
Generous personal leave entitlements
Digital monthly reimbursement (€111)
Travel to the US 1-2 times/year for various company events
Pension
Access to the BetterUp platform for coaching, personal, and professional growth