Be accountable for Global Live Operations - safeguarding the 99.9% reliability SLA for core infrastructure during mission-critical windows including Worlds, VCT Champs China, and EWC
Direct real-time features including LiveStats, Summoner's Rift Broadcast Banners, and Esports Observer Replica systems
Drive the product definition and rollout of our Esports Data Platform, including integration with external partner teams like GRID for the sake of data commercialization
Lead highly technical, multi-team dependencies including the TFT Unreal engine integration, tournament bracket platform services, authentication scaling for third-party tournaments, Esports Game management tooling to improve transition time in between games broadcast and automation of tournaments for our games
Develop a deep understanding of customer, partner, and esports ecosystem needs, using research and data to translate pain points and emerging trends into clear product requirements and long-term product strategy
Own the product vision, strategy, roadmap, and success metrics for esports and community products, including OKRs, build-vs.-buy assessments, milestones, and prioritization of ambiguous technical opportunities
Lead cross-functional product execution from conception through delivery and iteration, partnering closely with Engineering and Technical Leads on architecture, scalability, implementation trade-offs, and key stakeholder relationships
5+ years of relevant experience in fields such as Technical Product Management, Software/Game Development, or Engineering
7+ years of dedicated product management experience
Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience
Strong technical background and problem-solving skills in esports technologies and broadcast operations, and strong depth experience with data management in platform solutions
Excellent teamwork, communication, and stakeholder management skills, with the ability to lead through influence
Experience leading teams through the full product development lifecycle (planning, execution, delivery, and post-release support)
Experience working in med-large size organizations where collaboration across organizational boundaries is critical to success
Experience working on live service games or other software operating at a global scale
Passion for esports, community play events, and Riot’s games
Familiarity with the game platform lifecycle, including art toolchains, game engines, and live operations workflows
Experience taking a nebulous technology concept and turning it into a shipped product with clear KPIs
A passion for games and a deep understanding of the player experience
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters