CaptivateIQ is looking for a Senior Manager of Product Design to lead design for our Product Platform — the shared capabilities that products across CaptivateIQ build on
You'll lead a team responsible for making these capabilities feel like one coherent, trustworthy system rather than a collection of tools. Because platform decisions often affect multiple products and teams, this role requires strong systems thinking, design judgment, and the ability to drive decisions across organizational boundaries
This is a player-coach role. You'll lead a team of product designers while staying close to the work, personally shaping high-leverage problems and setting the quality bar
You'll report to the Head of Design and partner closely with Product and Engineering leadership on the strategy and evolution of CaptivateIQ's platform
What You'll Own
You'll lead design for Product Platform — the shared experiences that make CaptivateIQ work as one connected system. This includes how customers navigate the product, manage access and data, move through workflows, understand what's happening, and interact with shared capabilities like reporting, AI, and our design system, Quotient
You'll lead a team of designers who own these areas deeply while staying hands-on yourself. As a player-coach, you'll personally take on high-impact problems where your experience and judgment can make the biggest difference
Your job is to set the direction, maintain a high quality bar, and make sure the pieces work together as the platform grows
Lead, coach, and grow a team of product designers, including senior ICs
Set the design strategy and quality bar for Product Platform in partnership with Product and Engineering
Operate as a player-coach, personally shaping high-leverage or ambiguous problems while enabling your designers to own their domains
Establish and maintain a high bar for interaction and visual design across complex, systems-heavy product surfaces
Bring systems thinking to platform decisions, identifying cross-product implications and opportunities for shared patterns
Represent Design in roadmap, prioritization, and architectural conversations
Build alignment and drive decisions across teams through influence rather than direct authority
Use research, product data, and customer signals to inform platform strategy and validate decisions
Drive the adoption and evolution of Quotient as the shared design system across CaptivateIQ
Champion AI-native product thinking and AI-assisted design practices across the team