You thrive in ambiguity and feel comfortable building the path as you walk it, viewing dynamic environments as the raw material to create something meaningful
You act like an owner with a strong bias for action, operating with integrity and navigating seamlessly between strategic vision and hands-on execution
You are a continuous learner with a true growth mindset, actively seeking feedback to hone your skills, support your team, and deliver work with purpose
You are customer-obsessed, building deep empathy for user challenges and anchoring every technical recommendation in solving real-world problems
You are resilient and adaptable, viewing change as an opportunity and maintaining composure in high-pressure situations to guide partners through complexity
Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
Experience in security operations, firewall or proxy operations, and networking
Demonstrated ability and proactive desire to learn new technical concepts quickly
US Citizenship required for SLED alignment
Demonstrated ability to act as a Consultative AI Advisor, guiding customers through AI change management, including mapping manual business workflows to agentic AI systems and managing expectations around non-deterministic outputs
Utilization of AI tools, coding skills, or technical project development using AI to drive operational efficiency and outcomes
Strong technical background in enterprise security and modern networking architectures
Industry certifications including CCIE, CCNP, JNCIP, PCNSA, CISSP, or CCSP
Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including
Various health plans
Time off plans for vacation and sick time
Parental leave options
Retirement options
Education reimbursement
In-office perks, and more!
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines