Report to the VP of Engineering, providing strategic direction, product thinking, and cross-functional alignment across Platform, Forward-deployed Engineering, Sales, Security, and Product Management
Manage the Product Infrastructure and Release Engineering teams
Ensure that the Imogen Platform is not merely “delivered,” but designed as a scalable, repeatable, and evolving product surface that accelerates customer adoption and long-term platform success
Ensure all of Imogen's components are released and deployable into a diverse set of customer environments, meeting the needs of enterprise customers (quality, software supply chain audits, and more)
Turn infrastructure into a first-class product capability: opinionated where possible, flexible where necessary, and aligned with Mechanical Orchard’s modernization strategy and GTM motion
Infrastructure Product Strategy & Ownership
Own the end-to-end infrastructure product vision, including installers, deployment tooling, reference architectures, and operational patterns
Define and evolve a cohesive infrastructure roadmap aligned with Platform architecture, customer needs, and GTM strategy
Partner closely with Product Leadership to balance near-term customer needs with long-term platform scalability and repeatability
Establish infrastructure as a product with clear value propositions, constraints, supported configurations, and lifecycle expectations
Drive standardization where possible while enabling extensibility for complex enterprise environments
Platform & Architecture Alignment
Define platform architecture and roadmap decisions to ensure deployability, operability, and customer-environment compatibility are first-class concerns
Ensure infrastructure requirements are surfaced early in platform design discussions
Champion architectural patterns that reduce installation complexity, operational burden, and long-term support cost
Partner with Security and Compliance to ensure infrastructure designs meet enterprise and regulatory expectations
Execution & Operational Excellence
Partner with Infra Delivery Leadership to define installation and deployment strategy across customer and Mechanical Orchard environments
Ensure installation processes are repeatable, measurable, and continuously improving, leveraging the latest advancements in AI to support execution
Build Mechanical Orchard’s system for reliable software releases, by defining standards, providing tools, and establishing clear boundaries between the release engineering team and platform product teams
Define and refine success metrics for infrastructure delivery into customer environments (e.g., time-to-install, failure rates, support load)
Ensure feedback from real-world deployments is systematically incorporated into infrastructure product evolution
GTM, Sales & Customer Enablement
Partner with Sales, Infra Delivery Leadership, and Product to ensure infrastructure capabilities are accurately represented in pre-sales and GTM motions
Partner with Infra Delivery Leadership to define and maintain sales-enablement assets (reference architectures, deployment options, constraints, and expectations)
Serve as a senior technical partner during complex or high-risk sales pursuits
Ensure infrastructure offerings align with pricing, packaging, and customer expectations
Help shape GTM strategy around standard vs. custom infrastructure deployments
Ideal Candidate Profile
10+ years of experience in infrastructure engineering, platform engineering, or developer tooling
Proven track record building infrastructure as a product, incl. deep expertise with deployments in complex enterprise environments (cloud, hybrid, regulated)
Strong architectural instincts paired with pragmatic delivery experience
Hands-on experience with latest AI coding tools, model capabilities, and industry trends
Demonstrated ability to operate cross-functionally across Product Engineering, Product, Forward-deployed Engineering Teams, Sales, and Security
Excellent written and verbal communication skills, particularly around architecture, strategy, and executive alignment
The ability to navigate ambiguity and deliver high-quality product experiences on tight timelines and in line with our business aspirations
A bias for action - you’re not afraid to roll up your sleeves, to talk to a customer or to figure out a new way to use AI tools to your advantage
Mechanical Orchard is a remote-first company, with employees working across time zones and locations. This role does not have a requirement for in-office attendance, but is expected to work hours that maximize collaboration with their team (specifics can be discussed during the interview process). There will be travel to company and team meetings, as well as customer visits (1-2 times per quarter, up to ~20% of the time)
We look forward to reviewing your application. Thanks!