We are seeking a Staff Software Engineer for our Billing team to design, build, and scale Crusoe Cloud’s billing platform. This role sits within the Cloud Customer Experience (CCX) organization and is critical to enabling accurate, transparent, and reliable billing for our customers
You will own core billing systems end-to-end, from metering and pricing to invoicing and payments, ensuring they are highly reliable, scalable, and easy to understand. This role requires deep collaboration with Product, Finance, Customer Success, and other engineering teams to deliver a seamless and trustworthy billing experience
Own Critical Systems: Design and operate highly reliable billing services that directly impact revenue and customer trust
Drive Accuracy & Transparency: Build systems that ensure customers can clearly understand their usage and charges
Partner Cross-Functionally: Work closely with Finance, Product, Customer Success, and Support teams to align on requirements and deliver robust solutions
Enable New Business Models: Implement flexible pricing and billing capabilities to support evolving cloud offerings
Improve Reliability: Build safeguards, validation systems, and reconciliation workflows to prevent and detect billing discrepancies
Mentor and Influence: Lead design discussions, review code, and raise the technical bar across the team
Mentor and Lead: Guide engineers through design reviews and implementation, contributing to a strong engineering culture
Design and build scalable billing systems, including usage metering, pricing models, invoicing, and payment integrations
Ensure accuracy, reliability, and auditability of all billing-related data and workflows
Develop real-time and batch processing pipelines for usage tracking and cost calculation
Build APIs and services that provide customers with clear, transparent insights into their usage and spend
Partner with Finance and Product teams to support new pricing models, product launches, and revenue workflows
Improve system observability, reconciliation processes, and error handling to ensure billing correctness
Contribute to architectural decisions that support long-term scalability and flexibility of the billing platform
Mentor engineers, enhance hiring practices, and contribute to building a strong, inclusive engineering culture