Glean is seeking a Sr. Technical Program Manager (TPM) to lead complex, cross-functional initiatives that shape how our enterprise AI product evolves, scales, and delivers value to customers
This role sits at the intersection of product, engineering, design, and go-to-market, ensuring Glean’s product roadmap is executed with clarity, quality, and velocity. You’ll drive alignment across teams, streamline execution for multi-quarter programs, and help deliver delightful, high-impact product experiences that advance Glean’s mission
You’ll partner closely with Product Managers, Engineering Leads, Design, and Customer Success to orchestrate end-to-end delivery while ensuring technical excellence, customer empathy, and cross-functional alignment
Lead end-to-end product development programs, spanning ideation, design, engineering, and launch
Build and maintain program plans that drive clarity across teams ensuring transparency in scope, timelines, and ownership
Drive execution excellence for cross-functional initiatives, balancing speed with quality
Partner with Go-To-Market and Customer Success teams to ensure readiness for product rollouts and customer adoption
Facilitate communication across Product, Design, and Engineering to align priorities and unblock delivery
Proactively identify and mitigate delivery risks, tradeoffs, and cross-team dependencies
Establish clear visibility into execution health using metrics such as velocity, quality, and adoption impact
Continuously evolve how Glean plans, tracks, and delivers cross-functional programs thereby improving predictability and accountability
Driving the company’s Product roadmap execution, ensuring alignment between product vision, engineering delivery, and customer outcomes
Structuring and managing programs for major product launches, platform enhancements, and customer-facing capabilities
Partnering with PMs and Eng to define clear requirements, success metrics, and launch criteria
Anticipating risks, resolving dependencies, and ensuring smooth execution across engineering and GTM teams
Improving execution rigor, building visibility into progress, blockers, and outcomes across multiple teams
Driving operational excellence through consistent program cadences, postmortems, and lessons learned