Identify the Need: Understand the market and use cases of various AlphaSense user personas. Collaborate with Sales and Clients/Users to solicit feedback for new content and functionality or enhancement needs
Define the Roadmap: Create and manage a content roadmap by working with the content organization leadership, engineering, and operations stakeholders to plan and optimize costs, benefits, timelines, and technology personpower mix for all aspects of content 3rd party sourcing or in-house generation
Own the Content Life-cycle: Take ownership of key projects to evaluate and integrate third party or self-source proprietary datasets and their related features from initial research and definition to testing, delivery, feedback, and on-going enhancements
Own the Content Generation Process: Lead the collaboration between content engineering and operations in designing the end-to-end data collection process including building and maintaining taxonomies and optimizing for the best mix of technology (speed, automation) and personpower (expert interpretation of reporting, exception handling), integrity checks, and QA process
Launch the Content: Contribute to the successful launch of new features into the market, including the creation of internal and external comms/announcements, marketing collateral, documentation, training material, and client engagement
Own Content Collection Policies: Be the ultimate owner of content collection methodologies, rules and policies. Establish and maintain the balance between inbound expert user feedback on one hand, and process or technology/personpower limitations on the other
Industry and Competitive Intelligence: Track industry trends and deliver competitive intelligence to better evolve product and content vision. Analyze other relevant competing content sets in the market and interact with customers to understand their workflows and pain points and gather and document actionable feedback
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