5+ years in QA, SDET, Test Engineering, or product engineering with a strong testing focus
Hands-on with at least one modern e2e framework — Playwright preferred; Cypress, Selenium, or equivalent are fine
Comfortable reading and writing TypeScript / JavaScript well enough to extend our test suite and file bugs with a hypothesis attached
Track record testing complex, distributed systems with real failure modes — APIs, integrations, real-time behavior, anything where "correct" isn't a fixed string
Daily use of AI coding agents (Claude Code, Cursor, or similar) with opinions about where they help and where they don't
Self-directed: you read the PR, open the product, and start finding what's broken without waiting for a spec
Strong written communication, especially in bug reports and test plans
Customer empathy and a bias for action: you ship, you own outcomes, and you care what users actually experience
Background in voice AI, conversational AI, LLM applications, or telephony
Experience with LLM evals or testing non-deterministic systems
Worked on a developer-facing product — APIs, SDKs, dashboards — where the audience is technical
Early-stage startup experience; comfortable with ambiguity and shifting priorities
Open-source contributions or public writing on testing, evals, or QA practice